Privacy Policy

At REFILLR, your privacy is our priority. This policy outlines how we handle your personal information.

Effective Date: January 2026

Information We Collect

We collect your name, phone number, delivery address, and geographic location to facilitate accurate and timely water delivery. For payments, transaction identifiers are used through our secure payment partners (PayU).

How We Use Your Data

Your data is used solely for service delivery: tracking your water jars via QR codes, processing orders, sending delivery updates, and managing your subscription coupons. We do not sell your personal data to third parties.

Data Security

REFILLR employs industry-standard encryption and security protocols to protect your information. Access to your personal details is restricted to authorized personnel involved in the delivery and support process.

Your Rights

You have the right to access your personal data, request corrections, or request deletion of your account. For any such requests, please contact our support team.

Cookies & Tracking

We use cookies to maintain your login session and remember your delivery preferences. These are essential for the core functionality of the REFILLR platform.

REFILLR Management

Trust is the foundation of our service.