How to choose a 20-litre water can supplier in Kerala: a 10-point checklist
To choose a 20-litre water can supplier in Kerala, check ten things: which licensed plant fills the water, the FSSAI and BIS details on the label, the condition of the jars, a written refundable deposit, delivery reliability, whether deliveries are tracked, clear pricing with GST, easy ordering, responsive support, and how you can stop. A supplier who answers all ten openly is rarely a risky one.
Most households pick a water supplier by asking a neighbour and saving a phone number. That works until a delivery is missed, a jar looks old or the price quietly changes. Spending ten minutes on a few questions up front avoids most of those problems.
The 10-point checklist
- Source plant — ask which plant fills the water and whether it holds the licences required for packaged drinking water.
- Label details — a proper jar label shows the FSSAI licence number and the BIS (ISI) mark details for the water inside.
- Jar condition — jars should be clear, free of scratches and stains, with a clean cap and seal that is intact on delivery.
- Deposit — ask for the amount per jar, and make sure it is refundable and written on the receipt.
- Price clarity — ask for the price per refill, whether GST is included and whether there are delivery fees.
- Delivery reliability — ask which days they deliver to your area and what happens if a delivery is missed.
- Tracking — can you see when your delivery is on its way or done?
- Ordering — can you order on WhatsApp or an app, or only by calling a number?
- Support — who do you contact about a leaking cap or a wrong jar count, and how fast do they reply?
- Exit — how do you stop, and how do you get the deposit back?
Red flags to avoid
- No label or an unreadable one on the jar.
- A verbal deposit with no receipt.
- Prices that change without notice.
- Jars that are yellowed, cracked or smell of anything.
- No answer to “where is the water filled?”
Read: how to check if a water jar is safe, in two minutes →
Read: what the BIS and FSSAI marks on a jar mean →
Compare suppliers in a simple table
| Question | Supplier A | Supplier B |
|---|---|---|
| Plant name and licences | ||
| Price per refill (with GST) | ||
| Deposit, and is it written? | ||
| Delivery days for your area | ||
| Tracking and ordering method | ||
| How to stop and get the deposit back |
Switching without losing money
If you are already using a supplier and want to try another, ask for your deposit in writing first, return the old jars on a delivery day and start the new supplier with a small order.
Read: how to switch water supplier without losing your deposit →
How Refillr answers these questions
Refillr delivers branded 19-litre jars across Kottayam district. Each jar carries its own QR code, scanned when it is filled, loaded and delivered. Our prices are published openly and the deposit is refundable.
See Refillr plans and prices →
Check your area or pincode and see your delivery days in seconds.
Frequently asked questions
How do I know a water can supplier is genuine?
Look for a proper label with an FSSAI licence number and BIS details, ask which plant fills the water and check that the jar seal is intact on delivery.
Is a cheaper supplier a bad sign?
Not always, but check the full cost: deposit, GST, delivery fees and jar condition. A low headline price can hide extra charges.
What should be written on a water can receipt?
The number of jars, price per jar, the deposit per jar and whether it is refundable, and a contact number for support.
Should I choose a supplier who delivers daily?
Choose one whose delivery pattern fits your use. Many suppliers deliver to each area on set days, which is fine if you keep a spare jar.
Can I trial a supplier before committing?
Yes. Start with a single order, or a small plan, and check the jar, the delivery and the support before buying a larger bundle.
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