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Water jar delivery for apartments and flats: how residents’ associations can organise it

By the Refillr team, KottayamUpdated 4 min read
Short answer

The simplest setup is one supplier for the whole building with a fixed delivery day, each flat billed separately on its own plan. The association agrees the delivery time and access with security, and the supplier delivers to each door. Residents pay only for their own jars and get their own delivery confirmations.

Why one supplier per building works

  • One van, one visit, one known delivery time — less traffic through the gate.
  • Security staff recognise the delivery team.
  • Each flat still has its own account, plan and bills.
  • Problems are easy to raise because everyone uses the same supplier.

What the association should agree

  1. The delivery day and time window.
  2. Lift use and where the team may park.
  3. Whether jars are delivered to each door or to a collection point.
  4. A contact person at the supplier for the building.

What each resident does

Each flat checks its own area and picks a plan on refillr.in, or orders single jars. Delivery happens on the building’s day, and each flat gets its own WhatsApp confirmation and GST invoice.

Apartments in Kottayam

Refillr already delivers to apartment communities in Kottayam. If your residents’ association would like a building-wide arrangement, message us on WhatsApp and we will set up a delivery day that suits your building.

Water for your office or shop?

Bulk pricing, GST invoices and a fixed delivery day.

Enquire on WhatsApp

Frequently asked questions

Can an apartment complex get water from one supplier?

Yes. One supplier can serve the whole building on a fixed day while each flat keeps its own account and bills.

Does each flat pay separately?

Yes. Each flat chooses its own plan or single jars and is billed separately.

Do you deliver to the door in apartments?

Yes. Refillr delivers to each flat’s door, using the lift where the building allows it.

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